With our South Korea-wide network of florists, we are able to deliver quality cut flowers all around South Korea.
CHINESE NEW YEAR 2010
Please note that there will no deliveries between the 13th and 17th of February
DELIVERY DATES AND TIMES
Our standard delivery cut-off times are as follows:
Monday - Friday:
All orders must be received by 1:00PM (in recipients time zone)
Saturday:
All orders must be received by 10:00AM (in recipients time zone)
Sunday and Public Holidays:
All deliveries will be before or after the requested date (read below)
All orders received after the cut off times will be delivered the following day if same day delivery is not possible. Where possible we will attempt to meet specific delivery time requests, but unfortunately we cannot guarantee exact delivery times.
If your order is urgent or you are unsure as to when your flowers will be delivered, please make sure you contact us via email or phone so that we can make sure your order is made a top priority.
DELIVERY FEE
Unlike other florists, we don't build the delivery fee into the price of your flowers, so you know exactly what you are paying for. Our South Korea-wide delivery fee is USD$9.90 and is added to your order at the checkout. There may be additional delivery charges for some non-metro areas and remote locations eg. mine sites. If this is the case one of our operators will contact you.
SPECIAL INSTRUCTIONS
If you have special delivery instructions, please make sure that you tell us on your order. We have provided you with a "Special Instructions" field so that you can do so. Please make use of this field to indicate whether your gift is being sent to a commercial address.
CANCELLATIONS
If you wish to cancel your order a USD$15.00 cancellation fee will apply, except if it is within 24 hours of the scheduled delivery date. If you wish to cancel your order with less than 24 hours until the scheduled delivery date, you’re your order will attract a 50% cancellation fee. Orders that have already been prepared and/or scheduled for delivery cannot be cancelled.
Please Note: We will make every effort to meet your timing requests, however due to the high volume of orders, the exact time of delivery during the day cannot be guaranteed.
Deliveries to commercial addresses will be made during business hours. Deliveries to residential addresses MAY be made outside business hours, as this is generally the most convenient time for the recipient.
If you have any further queries regarding our delivery policies, please feel free to contact us.
ORDERS CONTAINING ALCOHOL
Gift basket and flower order containing alcohol may only be purchased by persons aged 18 years or over.